Privacy Policy

Introduction

Welcome to SMRT AI, a technology company providing intelligent AI-driven solutions for businesses. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and share your information when you interact with SMRT AI. By using our services, you agree to the collection and use of your information as described in this policy.


Information We Collect

  • Personal Information: When you engage with SMRT AI, we may collect personal details such as your name, email address, phone number, and, where applicable, payment information.

  • Usage Data: We may gather information on how you interact with SMRT AI, including your IP address, browser type and version, the pages you visit, the date and time of your visit, time spent on each page, device identifiers, and other technical diagnostics.

  • Cookies and Tracking Technologies: SMRT AI uses cookies and similar technologies to monitor usage and store certain information. Cookies are small data files that may include an anonymous unique identifier. You can adjust your browser settings to refuse all cookies or to notify you when cookies are being used.

How We Use Your Information

  • To Provide and Maintain Our Services: Ensuring SMRT AI operates smoothly and reliably.

  • To Improve Our Offerings: Understanding how users engage with SMRT AI helps us enhance and refine our services.

  • To Communicate With You: Sending updates, notifications, and relevant information about SMRT AI.

  • To Process Transactions: Managing billing and payment-related activities.

  • To Enforce Policies and Legal Requirements: Upholding our Terms and Conditions and safeguarding the rights, property, and safety of SMRT AI, our users, and others.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:

  • Service Providers: We may engage trusted third-party companies or individuals to help deliver our services, support operations, or analyse how SMRT AI is used.

  • Legal Obligations: We may disclose your information when required by law or in response to valid legal requests from authorities, such as a court or government agency.

  • Business Changes: If SMRT AI undergoes a merger, acquisition, or asset sale, your information may be part of the transferred assets.

Data Security

We implement appropriate technical and organisational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet or electronic storage is completely secure. As such, we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You have the right to ask us to correct inaccurate or incomplete personal information.

  • Deletion: You may request that we delete your personal information, subject to certain conditions.

  • Restriction: You can ask us to limit the way we use your personal information, under specific circumstances.

  • Objection: You have the right to object to the processing of your personal information in certain situations.

  • Data Portability: You may request that we transfer your personal data to another organisation, or to you directly, when technically feasible and subject to applicable conditions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.